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  • The first day I got here, the owner/front desk person Mike was about 20min late to opening his business. When I was able to talk with him about an alignment, he was a little rude but I tried to not let it bother me. After he saw I was actually there for business and ready to be serviced he was more personable. I set my appointment up for the next day first thing in the morning. That morning that i got there I met Dave who was the complete opposite of Mike. Super super nice guy great and easy to talk to! After they took a look at my car Mike told me they couldn't do the alignment because of some issues on my car. Told me to get a hold of Insurance and get quotes because my car was technically totaled. I was extremely confused and didn't understand what was going on. When I asked for a quote to fix it he wouldn't give me. I asked three time if he could give me a quote so I could see if I could pay for it because I need my car ASAP! He wouldn't. So he just charged me $30 to 'inspect' my car. The only reason I came here is because Gary's Wheel Alignment was closed and Gary although isn't the most talkative person, he at least helps you out with understanding what's going on and gives you solutions to fix your car, not just tell you to make an insurance claim. I do believe the guys are capable of doing good work, but I do recommend an improvement on Mike's attitude. If you go in there, talk to Dave or someone else. Mike just seems like an emotional guy that you gotta catch on a good day to get help from him. Needless to say I won't be coming back. I need better solutions that telling me to make an insurance claim. Thanks guys!
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