If could negatively rate these people, I would. My family and I were just looking for a close by, quick late night snack. The guy taking the order couldn't even comprehend simple orders. We asked for a HOT sundae, he puts a hot and spicy sandwich instead. Asked for an iced caramel mocha , he repeated the drink 4 times and each time it was wrong. And didn't mention to us until we were at the pick up window that the mocha machine isn't working. The mcflurry had crap all over the cup and spoon like they dropped it and just picked it back up. I understand that it's a small drive thru and it's Mc Donalds, but common sense, common courtesy and competency At a fast food place shouldn't be that difficult.