They are so accommodating and friendly. I'm a frequent patron of The Charcoal Room and I have to say it's the best place off the strip to dine. Patrick, a member of the management team, is more than accommodating. All of the staff is VERY friendly, polite, and professional; and I can say that although I am probably not their target customer, I am never made to feel less... Or unvalued. Joseph, who often services me, is an especially exemplary employee and I always make sure to let him know how much I appreciate him being so attentive and kind. Also, the food is amaaaazing!!!
Thank you to the amazing team here and The Charcoal Room