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  • Went in with my wife and daughter to see if any gardening/ lawn products were on sale for Memorial Day. I was looking at a fertilizing machine for my grass and was having a hard time trying to figure out how to adjust it. An employee named Carnell approached me without me even asking for help. He immediately showed me how to adjust this particular product. The impressive thing was he showed me a different one that was better and on sale! After deciding to buy it I walked over to the grills just to take a look. Carnell then showed me different grills and I fell in love with one that I decided on buying. All I know is I walked into Lowes just looking and walked out spending over 1,000$ (thanks Carnell!) I work in customer service at a high line car dealership taking care of all the big shots in this city so when I experience exceptional customer service I try to recognize it. Thanks again to Lowe's and Carnell. Job well done!
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