Been to other locations and they are all consistent with their product, customer service, and speed. I was surprised when I saw this location had only one and a half stars but I gave them the benefit of the doubt. The following is my family's experience.
I went on yelp and decided to do my order online, through my phone, for pick up. I created an account, it was a simple process. I ordered 3 sandwiches and was able to customize each one to each person's request. I drove to the 90th st. And Shea location. I entered the drive through and told them I had an order to pick up. When I got to the window he had my order and total ready for me. He was friendly and efficient. When we got home I asked each person if their sandwich was accurate and my son said his was perfect! :) I had a very good experience with this Jimmy John's order and location.