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| - If Gordon Ramsay knew what was going on during our meal I'm pretty sure someone would've been fired. Or is it really all for TV value? I've been itching to try this place out because compared to Burger Bar which has been operating in Las Vegas for 10 years, has garnered 1800 reviews and 755 photos on Yelp... Burgr has opened for less than 2 years and already has attracted 1,500 reviews and 2,300 photos on Yelp. I was intrigued.
We decided to drop by on a Monday at lunch time to avoid any waiting but our food took 40 minutes to come out. If you wanna swing by during rush hours, make sure you order a bunch of appetizers already when you get seated. It was a shame that service took forever because our server was very pleasant. The fire display at the façade is gorgeous, and the atmosphere is bustling with noise, tv sports and gaming machines. Not much of a date place, more for a group of friends/family who wanna chat or watch the games.
Their burger is good, smoky and more savory than your average American burger...but it is tiny! If I were a big guy 1 burger here (that doesn't come with any sides) will not fill me up. If I were to pitch this burger platter with most burger plates I've been served, it would pale in comparison. At least put some edible garnish on the plate or something. Same with the chicken wings (which we ordered without any sauce for my lil guy). Very poor presentation, although the chicken wings itself were fried perfectly and the meat was tasty even without any sauce. It was also cool how they prepped the wings, they were wrapped on only 1 bone. Reminded me of a chicken lollipop.
My fish sandwich said it was served with salt and vinegar crisps and I was expecting chips. Instead I got shoestring potatoes that hurt the roof of my mouth when I bite into the sandwich. Eaten alone, the crisps have a hint of vinegar but with the fish and sauce, it doesn't really add any flavor. I would've wanted to have lettuce or more pickles to have texture and to contrast against the already fried fish. The bun and the fish itself though was good. This is how they keep their prices friendly... they keep the portions small and you have to order sides separately. When you get your total bill, it's still large, especially when you order their $4 soda. (And remember you'll need 2 burgers if you're a hungry dude).
Finally, when we bite into our fries they are hard. Not chewy, not tough but HARD. Hubby tells the server and the kitchen says sorry they can't serve a new batch because there was a problem with the whole batch and offered onion rings instead. If they know there's a problem, why serve it? Here's the clincher, the table right beside us gets served the same hard fries, they complain, opt for the onion rings and are as annoyed as we were! What were they thinking? That maybe some guests would think hard fries is a Ramsay thing? That it's ok to serve crap if they don't complain? Bad call guys, in the TV world, you would be fired.
And my last little beef is with their placemats. They are made of a leather-like material that absorbs dirt, ink and most offensively, smell. Have you ever had a whiff of plastic placemats that don't get cleaned very well? If you haven't, they smell sour. And it's not something you appreciate taking a whiff of for 40 minutes while waiting for food. New placemats please, and don't mess up the fries.
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