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  • My comments have nothing to do with the food. This is strictly a customer service issue. I called from NY to try and order dinner for a friend. Their child had surgery and I knew they were pretty wiped out, so I wanted to send them a dinner. They said we don't currently deliver, but we will again in March. I get it, it's a business, you're not set up for a delivery business, but I'm asking for a one time delivery under abnormal circumstances.I offered to pay any delivery fee they wanted, or if they could just call an UBER, I'd pay double the UBER fee or whatever. They wouldn't even consider it, just flat no can't help. I figured ok, I'll call my own taxi or carservice. Signed up to their website, placed a big order, went to pay by credit card, it says call. I call back, and they don't take credit cards unless it's in person. I explained, look I'm in NY can you make an exception? Guy couldn't care less, too bad so sad, we only take credit cards in person. Shocked at the callous attitude.
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