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  • The service department here is horrible. I take my car in for them to look at a possible TSB that I recieved in the mail for a possible turbo defect (Mazdaspeed 6). I wasn't sure if I had it, so I took it in. Keep in mind my car is still under warranty. So I wait in the waiting room for an hour and a half and they finally take my car around the block for a minute or two. I wait another 20 minutes or so, and the service rep comes out to tell me that they found a bunch of wear and tear items that needed replacement. He pulled out a bill for $120 and told me that this is the bill for them to take my car around the block and a minor 20 min inspection. If I chose to get the wear and tear items replaced, they would take the $120 off of it. What a scam. I refused to pay the bill as my car is still under warranty. The service rep did not mention ANYTHING about charging me for them to inspect my car that's still under warranty. The funny thing is that I walked outside to look at the new Mazdaspeeds when my car was being "looked at" and a sales rep stopped me and asked me if I had any questions. I asked him about the new Mazda 6 and when they are coming out with the Skyactive-D (twin-turbo diesel). He had no clue as to what the Skyactive-D even was. I left the stealership and I'm never going back.
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