Mozeralla/Tom sandwich was good and I don't mind paying more for quality (and here you WILL pay more), but overall, it just didn't do it for me...
Poor Service (and seemingly apathetic)
Not a lot of choices
Not kid friendly
Owner has a potty-mouth that would put a drunk trucker to shame and guests can hear (as I said, not kid-friendly)
Snooty drink selection only, puhleez-are you too good for a fountain drink?
Again, totally willing to pay more for Nordstrom's, but then you'd better deliver the Nordstrom's experience!