I AM NEVER COMING BACK AND I WILL SPREAD THIS TO WHOMEVER WILL LISTEN.
Honestly. Terrible. We came for a free hour happy hour... That being said we decided we would get some food so that we weren't freeloaders. The bartender we first had was ok, took him about 12 minutes to approach us. The second bartender asked to see our wristbands to look at the time we had for the happy hour (6-7 and it was about 6:15) she then disappeared. She walked around the bar, asked other bartenders for things, threw away the beer in the bucket, Etc. when she walked around and my husband asked her what was going on(around 5-7 minutes later) she said "I'm working on it" used our two dirty glasses, filled them back up, walked away. I had to calm my husband down from saying anything. He went to the front and talked to one of the girls and she knew who he was talking about when he briefly described the situation demanding we cancel our order and get our card back. The manager, Matt, said that he would "take care of us" and seated us at the other bar. When we said we just wanted our card back-numerous times- he told us that he took care of it.
IT DOESNT END THERE
At the end my husband and I "cashed out" expecting a $0 balance and instead was handed the FULL bill so I asked for the manager since he said he would "take care of us" and that it was "taken care of " APPARENTLY that means that the bartender would check on us once- and that we needed to still pay the bill. Excuse me? We ASKED you for our card and to cancel the order and that we were leaving and you
Made us stay making us believe you would "take care of it"
I AM NEVER COMING BACK AND I WILL SPREAD THIS TO WHOMEVER WILL LISTEN. Maybe there is a reason you have such a crappy rating, was willing to give you a chance-never again.