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  • I'd probably give the food here 4 stars but the service and cleanliness had me deducting a star. Tried making reservations for a Saturday night but they only accept reservations for 5+ people so instead they suggested we arrive early like 5pm, which we did. The restaurant was empty for the most part but all the tables were filled with dirty dishes from previous customers. I'm not sure if they were changing shifts or the late lunch crowd JUST left before I arrived but even though there was no one before me I had to wait a while while they cleaned off the tables. The soup base here are a bit more expensive than other hot pot places I've been to but I did find it more flavorful. They only do large pots but they can be separated into two or three sections to provide a variety of soup bases...or if you just don't like mixing food with others. Drinks are also extra charge with the exception of water. Their selection of food was pretty large which I loved. The waiter takes your order down on an electronic device but most of them only speak Mandarin, with the exception of one we encountered that spoke Mandarin, Cantonese and English, but best to either speak Mandarin or point on the menu to avoid confusion. They have a little rack beside each table which I thought was a great idea so that you can put your dirty raw plates there or leave refilled plates so as to leave more space on the eating table. It was pretty easy to get the waiters attentions but they kept redirecting us to get the sauce bowls and strainers (scoop things) over the sauce/fruits/sweets bar. However..... There were never any there. They must've still been washing them from the previous round and hadn't brought them back out yet. We eventually got some and went about eating. I think they got busy and lost track of time because we ended up eating for a good 3 hours before they told us it was our last call and if we could pay the bill. They have desserts which are pretty decent but at an extra charge. Overall if I were to go out and hot pot again for a similar price to other places (approx. $40/person with regular soup base) I'd probably come back to this place.
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