To start, staff is friendly and willing to help you without hesitation: from adding a menu item to your meal to informing you whats the best way to enjoy your meal to changing tables, the staff is right on their heels to help.
App: my favourite is the corn kaki-age, deep fried corn accompanied by a rich and creamy honey butter sauce. It really cant go wrong. I would also recommend the grilled pork belly. They use a wide array of spices that pairs well with the pork. The salad and onions that come with the dish adds extra texture and balances the flavours of the spices.
Entree: first off, their udon is well cooked in my opinion. If feeling for something refreshing, go for their cold noodles. If looking for something creamy, the salmon roe cream udon or the seafood baked udon is a good choice. I must warn you though, even if there's nice jumbo shrimp and scallops in the bake, the dish can get very heavy. The spicy pork stew is pretty good as well; a good kick to your throat but still manageable.
A con to me: their braised short ribs for two is a bit pricey, but the dish itself is quite nice.
Overall, great place to go!