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  • Do not, I repeat, do NOT go to this H and R Block! They are awful! We stopped in last week prepared to get some information on doing my boyfriend's taxes. Our biggest red flag was probably the girl at the front desk area- I'm guessing she was a secretary or something. She had nails that were seriously over five inches long each. It was disgusting. She couldn't even hand him a pen or write anything. Just gross! We weren't told what to do or anything so she handed us off to a girl who wound up screwing my boyfriend out of $192. She sat us down and we explained that this was his first time doing his taxes on his own (our parents usually help us out). We told her that we came here since my mom uses the H and R Block online program. Anyways, she repeated about three times that we were "married, right?" We kept telling her we weren't and finally she opened up a screen on the computer. She flipped through every page entering information at a rapid speed. She didn't give us time to read what she was filling out and on some of the questions, she didn't even bother waiting for an answer. She even got an attitude when my boyfriend was reading over a contract she wanted him to sign. When he asked questions about it, she had no real answers. Then, she told him it would cost $160 (his orginal refund was only going to be about $300 from his civilian jobs). We asked why and she said something to the effect of, "Well, because that's how much it costs." Wrong! Mine was only $50 last year with just as many W2s as he had (she said this was the reason- he has three W2s). Then, there was a $32.95 "direct deposit" fee. Ridiculous. We stopped in the H and R Block office at Luke Air Force base (my boyfriend's an officer in the Air Force) and asked them if we'd been jerked around. They informed us that his fee shouldn't have been that high and that the woman didn't help us the way she should have. Steer clear of this location.
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