Decided to try this greasy spoon as it was right near my offices. HUGE MISTAKE. The place was packed (but only because it's the size of a bathroom), but we were able to place our order and give payment promptly. After 35 minutes of waiting (my lunch break is an hour), I finally decided to flag the cashier and ask what was taking so long.
Well, turns out that our food had been sitting behind the very same cashier that took our order for over 30 minutes! With 5 mins left to eat, my girlfriend and I decided to sit down at an open table to quickly shove their mediocre at best food down before returning to work. A guy who I will assume is the owner walks over and tells us that we cannot sit at a table with to-go food.
You must be kidding me? Now normally, I would completely understand, but if your customer paid and waited that long for food that was clearly the restaurants fault, wouldn't you make an exception or show at least a sentiment of apology?
Instead, the owner simply says "i dont care" and gives a proverbial *f*** off to me". What kind of person does that to a paying customer? I worked in the restaurant industry for several years when I was younger and I've never experienced a manager or owner treating a customer that way.
There are plenty of other food options around Playhouse Square so trust me when I say, I will NEVER return to this hole in the wall diner again.