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| - Well since the owner has decided to have my review removed (I'm assuming she doesn't want the public to know about the few problems her salon has) I'll leave another one so that other people can have more information to go on before deciding on where to go.
My roommate had gone to have her lashes done, instead of doing a light mixed set, her lash tech did a volume set instead. 3 days later 90% of her lashes had fallen out. She went back and had them removed after calling and letting them know what had happened. The receptionist said there was no manager on duty and that if she left her number the manger would contact her about the issue. After 2-3 days of hearing NOTHING from the manager, I left a 1 star review here on yelp, hoping that someone would get back to me and to warn people. Surely enough the owner (shauna) called my roommate. Her excuse was that the phone number they had was wrong, she said that instead of "702" for the area code they had "802" and that they were calling the 802 this whole time. Common sense would say "hey maybe we should try 702 since she did say she lived right down the street."
After going back and getting what she originally paid for, a classic set, shauna text her for the second time asking that I remove or update the review. I go on yelp today to change the review to 4 stars and I find that she has had the review removed. Obviously anybody that posts any kind of criticism is in her book is wrong, instead of being patient, she has any bad review taken down, defeating the purpose of yelp.
I think it's funny how they say they had the wrong number, however after I posted a bad review, they all of the sudden had the right number. Anyways this one will probably get take. Down to, I just hope that I was able to warn enough people to be careful when dealing with this establishment.
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