I was paid up on my policy until Feb 23 2018. I called them on Feb 21 to let them know I went with Geico. Progressive said, oh we have to pro rate your policy and you owe us $48.00. Really? My conversation with progressive agent was recorded back in Dec. And they did verify that I asked when iam all paid up until, she said Feb 23. Now,they took it down to $20.00. But they still fleeced me out of money. I will now do my best to cost them customers and thousands of dollars. If the shoe fits, wear it Progressive. Iam posting this for my friend because his computer is down and phone was lost.