About: http://data.yelp.com/Review/id/plHJigwkW2GwJiqEPX48Ew

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About: http://data.yelp.com/Review/id/plHJigwkW2GwJiqEPX48Ew Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-31 00:00:00 (xsd:dateTime)
itemReviewed	West Valley Imaging - Henderson
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Originally, my review was for 1 star because I had an issue with communication in the billing department regarding my refund. Since then, the issue has been addressed. The billing manager did call me and explain the process of how refunds work and apologized for the inconvenience. The very nice marketing manager also personally delivered the check to my house which I really appreciated. He also assured me the employee I had trouble with was spoken to. I'm still not so happy I had to deal with this billing process to begin with. I was told that my insurance did not cover anything when actually it covered the majority of the bill. I did ask the woman the first time I went there if they could send me a bill after everything was billed through the insurance. She told me they could not. I would prefer to not have to cough up all sorts of money up front then wait a month or so to get my money back. The whole ordeal has caused me a lot of stress. As much as I would like to rate this higher based on the nice people who helped me, I can't because it was still a big issue for me. I won't say that I won't use them again, but again I would rather not have to pay so much money that i had to scrounge for up front and then wait a month for it to be refunded. In the future, I will likely call my insurance ahead of time to confirm and then that way I can make a more informed choice on whether to receive services here or to go where it will be run through my insurance first. Again, I really appreciate the help of the billing manager and the marketing manager for making this situation a little less stressful.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Katherine

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