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| - Went a few days ago with a friend. Ordered the papaya salad that was delicious, the Pad see ew, which was also delicious and the Kua kling which was just ok. I made the mistake of ordering a higher level of spice than I could tolerate. Since my eyes were tearing and my mouth was burning despite finishing a beer in a few mins, we asked our waitress if she could help me and although I would have preferred to have another dish (I was about a third done and didn't like it as much), she managed to get me more rice to tone down the spice level, which I was grateful for.
The one disturbing thing I found was that as I was entering the washroom, one of the waitresses was exiting one of the stalls and left without washing her hands (and she flushed...). I then saw her organizing the cutlery by the kitchen door... I didn't say anything because we were running late to an event, but I found it disgusting and unfortunate.
Update - Jan 2014: During the holidays I received the following message from the restaurant:
"Thank you for your feedback. Proper hygiene is of utmost importance to us, and all our employees take pride in maintaining sanitary practices. Employees are directed to use the communal hand washing sinks located outside the washroom entrances to ensure our facilities in our washroom remain as available as possible for customers.
To help avoid future confusion, we have posted signs to clarify that we have additional sinks outside the washrooms. We appreciate your feedback and we hope this provides clarification regarding your concern.
we cannot seem to post a public reply, but we were hoping you would be kind enough to amend your original posting so others will be aware of our washroom setup."
I hope this is true, although it's the first restaurant I hear where employees are asked to wash their hands outside exclusively. I've heard of places where they're asked to wash their hands in a specific location, but not instead of washing them in the washroom. Employees are still touching things on the way from the washroom to the specific location where they need to wash their hands. However, I acknowledge it's better than employees not washing their hands at all.
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