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  • We have been here a number of times and I really like the food and beer selection but the service, frankly, sucks. If I could look past the service this would be a 4, maybe even 5 star review, but again the service consistently sucks. Let's review the service first and just get this out of the way. Tonight we came in and it was moderately busy so we sat/stood at the bar. We all ordered beers (at least 3 on their draught list were kicked but still on the chalk board. How hard is it to erase a chalk board?) and our friends ordered a pizza. The wait wasn't long for the pizza but when the kitchen brought out the pizza they just set it on the back bar. And there it sat for 10 minutes while the bar tender and servers walked by it and wouldn't make eye contact with us. Finally my friends were served their lukewarm pizza after we pointing out that it was there. No apologies or acknowledgment of an issue were given. When it started to clearing out we moved to a table and had some more beers. At the end of the night a friend had to leave early so he cashed out his tab. After our friend had left the bartender came over and stated that he had given our tab to my friend whom had left so we would need to pay his which was much larger. He stated that we could just get the money back from our friend for the difference later on. Once again no real apology was given. I am really not sure how his mental error became my problem but it seems kind of ridiculous that I became responsible for it and it isn't like there is a manager on duty to deal with. Onto the good stuff. The pizza is well above average and my wife especially loves the buffalo chicken pizza. The wings are some of the best in town. Fried crisp and sauced properly. The beer list is also one of the best in the east end. They boast around 20 taps and the selection is always unique and well rounded for even the most demanding beer guy or girl. Bottom line, I'll come back. But I know that service will probably continue to suck and that I really have to be proactive as a customer when I am there.
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