I have been getting my body waxed for 4 years now and have had a lot of different experiences... Most of which have been pretty scary and painful. I have been waxed by both Nina and Shaina and every time they have made brazilian waxing as easy and painless as possible. They keep me laughing and talking the whole time. They use a soft wax which I believe is so much better than the hard wax. Their prices are good and I am a happy, hairless customer.