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  • This location has officially disappointed me for the second time. I got the best customer service from Fashion square then had to make a return, so figured I would do that at this location. The lady at check out must have been having a bad day because being welcoming and helpful was the last thing on her mind. Therefore, my customer service I received took the hit. She was rude, and unhelpful. Also, I'm pretty sure I didn't get the correct credited amount back to my card. When I questioned her she said "well, I rang it in and this is what it came up". Got that, but look at the receipt please? It says I got a discount per my gift card? Nothing... Sad, I'm an angel card holder and religious shopper here. I was thinking I would even be back to checkout the labor day sales this holiday weekend but if friends chose to go to Kierland this won't be a store I care to shop in again.
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