UPDATE: The shop contacted me and I have updated my review from 2 stars to 5 because he took the time to reach out :)
Here is the old review: I am truly amazed... The coffee was excellent, the food was outstanding, the location itself was very nicely designed and laid out... But would it kill any one of the three barista is behind the bar to even crack a smile?
The one guy who is waiting on me... I tried to pay him a complement and say out of all the coffee joints in Toronto this is the one I chose because it looked the most interesting... And in the middle of my comment he literally turned from me and walked away.
I sat in their shop for over 15 minutes and didn't see any staff person smile or say anything nice to anyone.
It truly astounds me with all the effort they put into crafting such amazing coffee... And creating amazing food... They could spend a few minutes training the baristas to be friendly. It costs nothing... And makes the experience 10 times better.