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  • World Bowl is an affordable place to bowl and for our party, it was a pretty central location between two towns. The premises are nothing spectacular but it is clean and smoke-free. It also has the WORST customer service I've ever experienced, with bonus misogyny.  We arrived at 7:00pm with our party and was sold the Tuesday promotion, having been told that each lane was only $10 after 8:00 PM. Thinking we were fortunate, we took a reservation number. We were told only to be back at the bowling alley at 8:00 PM, on the dot, to receive our lanes. To wait out the hour, we relocated our group is to grab drinks.  We called at 7:30 pm to check in with our reservation and was told that we would not receive our lanes. Why would we not receive the lanes we reserved, when they were the ones who offered us the reservation? How could they not honour what they offered us 30 minutes ago? WHAT WAS HAPPENING? The explanation given to us over the phone was incomprehensible, so we turned the car around and flew back to the bowling alley.  When we arrived, we were shuffled between three staff members. It was finally explained to us that the number given was not a reservation number, but a waiting number. (This was not a confusion exclusive to us... As we tried to sort everything out, we heard the staff explain this to multiple parties, coming in with what they also thought were reservations.) It's clear to that the 'promotion' is actually an overselling technique... So after a wild goose chase between several locations, a hour long delay, and having to split up the group, we were forced into immediately paying full price for two separate lanes, or risk not playing until 10 PM.  After all of this, the sales representative had the audacity to tell me, "At least you don't argue like the other people. Some women are just too angry."  There are other bowling alleys in the world and they can have my business, because I'm sure that at their locations, I can have their respect.
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