So I spent thousands of dollars on hair removal from Brazilian to face. Every time I came here they tried to sell me something else. They also always said that the machine was a new one and it worked better. It never did work better. $3,000 later I still have a lot of hair and no warranty as they promised. The employees are awesome, however the product isn't. It really isn't the location's fault as much as it is the entire company's fault.