I got a promo last year of 200$ for 2 small body parts. Except that doesn't include other random fees so in total it was 300$ for full brazilian. Not so bad, however...
Star laser is very disorganized: their online scheduling is not well synced with their desk clerk. Things always get mixed up. When you want to cancel, you can only do it by phone. Except they never EVER answer the phone.
I've never gotten treatments anywhere else but I expected better service. As the first reviewer puts it, I've never had the same esthetician again. Not once have they introduced themselves or asked how my treatments were going. It's never really felt warm & welcoming. Especially for a treatment as intimate as mine, most people would like to feel comfortable and in good hands. But I'm used to it now and it's a very short procedure.
When I arrive for my appointments, I usually don't have to wait more than 10 mins. You should know that my specific treatment takes only 5-7 minutes.
However, this time was a bit different. My appointment was at 5:00 but I didn't get treated until 5:40. When I complained, both the desk clerk (who had loooots of attitude) and the esthetician just smiled and shrugged it off. It was the first time I was treated poorly at Star Laser. Additionally, I had requested my appointment be with the last esthetician I had but nobody actually noted that down.
My perception of them had not been tarnished until today and I don't think I will be purchasing any more treatments after this one. Athina is a very kind lady but she is surrounded by lost people who don't do their job properly.