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  • I have always loved Belk but this store's customer service leaves a lot to be desired! I bought a jean jacket last night and got home to realize they left the security sensor on it. It was only a few minutes past their closing and I live literally one light away from the store, they said they couldn't help me when I called asking to come back and correct their mistake (I needed the jacket the next day b/c I was flying out of town an hour before the store opened). I just feel that it was rude not to help me out since their associate made the mistake. The lady on the phone could not have been more rude after I explained, she did not care! Do better Belk
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