I liked the service when I purchased my car as sales rep was patient and knowledgable. I got a good deal on my car, and he even gave me winter mats. But when you're bringing your car in for maintenance or repairs, you won't get the same kind of service. Things rarely get fixed and you will be told everything is working as intended if you complain about abnormal behaviours. I once took my car in for alignment, and the car still didn't drive straight! Then I was told it's due to angle of the pavement. I can't wait to get ouf the lease and dump this dealer for good! I love audis, but I will take my business to Markham dealer.