They get a 0 stars for customer service. I absolutely hate when places like this get ahead of themselves just because they get a bit of TV shine. The curse of Guy Fieri strikes again. Only in Toronto would, what should be, a simple authentic BBQ joint lose its ability to be personable.
You fleckin' tell me you're sold out of ribs at 5:30pm on a Sunday that I called. I asked if you take orders over the phone and what's the best way I can get some when you DO sell them? I'm told they certainly take phone orders. Okay....
So today I call at 4:45pm but as per the rules the Rib Nutzi's don't take orders at 4:30 for 8pm pick, I suppose they don't for 5:30pm pick ups either because they don't hold orders for longer than 20 minutes it seems according to "the rules" or excuse me FAQ's where which apparently THEY need a beer after because we ask too many questions. Maybe if you didn't introduce all these stupid douchey rules with your new found fame we wouldn't have all these questions. Well you need to get your head out of your ass! Like seriously writing a review when you're hungry after you've followed the rules and called EXACTLY AT 5pm! with no answer, then calls that went straight to voicemail which tells me you're actually answering is like dealing with an angry girlfriend if I ever had one. Get a grip and stop acting like an uppity biotch. Swiss Chalet here I come, you still lost $ tho. Shame.