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  • 2nd shot because my first review was removed because of promotional comments towards a much better bakery than this place, but I still want people to know the true colors of this place. Completely disappointed. I found this place wanting to give a new business a huge opportunity and the owner, Gloria, completely dropped the ball. As you can see through other reviews her work is extremely inconsistent, complete hit and miss, mostly misses though. My 16th birthday party. I was beyond excited to get a cake from this place as she promised me one that was mango flavored. With my party being on June 21st, I texted her (her advice saying it was the best way to reach her) asking her how things were going with the cake on Wednesday, June 18th, my actual 16th birthday, and to my complete and utter disappointment was told that she could not make me the cake we discussed over a month in advance. She said," I can make you a cake, just not the one you ordered. I thought your event was in July and had put your order completely to the side; therefore, I did not order any of the materials needed to make the cake." I was beyond furious by her lack of professionalism. There was no reminder or anything for the payment. And she threw back in my face that the payment was due and we didn't pay it and no one else would have reminded you and you should have been on top of it, etc. We ended up canceling the order completely with her and headed straight to another bakery. Within a few hours my order was professionally taken, and completed. Not to mention, the cake we sampled at Cake palace was beyond dry. The new cake was stunning and my family and I got tons of compliments on it, not to mention it tasted amazing. Thanks so much Cake Palace for nearly ruining my birthday, and a very sincere thank you to The 'other' Bakery for saving it the very same day. Although there is a slight difference in price, the consistency, professionalism, and customer service is definitely at lathe other place. I highly recommend not to go with this place.. to anyone I know. Don't take a chance with it, you'll be disappointed and screwed over.
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