Excellent customer service - such a friendly, caring, and professional staff team here! I came today to pick up my half marathon bib and decided to buy some discount energy gels ($2.60 per gel if you buy 6 today!) as well as a new pair of runners. Prices are reasonable (same as what's listed on the manufacturer websites) and today they offered a 15% discount for bib pickups. The staff member who helped me was so patient (I tried on so many pairs) and so knowledgeable. Think BlackToe will become my new running store from now on (sorry Running Room)!