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  • Nothing "Grand" about this dealer's service as service department is not the cleanest nor the most organized, furthermore people are not even professional either. They can NEVER give you the correct time required to service the car ie. They say an hour will be needed but 5 hours later they say they have to keep the car overnight! And technicians are not even the most skilled as most things don't even get fixed and they will charge you for the labour!!!! We requested to have engineers flown in to inpects our cars, which they never granted. Oftentimes they will find ways to not honour the warranties and make you pay for repairs. We've also been told too many lies here as they assume we are not knowledgable with cars. Any repairs that would require too much work will be labeled normal, which included grinding noise in gears requiring rebuild of transmission. But they will manage to find small repairs with which they will charge you hefty amount to rip you off. Do not service your car here. Go in to fix one thing but you will come out with 10 more things to fix. You can bring the car in for steering fluid leak but you will have to come back 3 more times to have it comepletely fixed.
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