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  • Terrible experience!!! Didn't honour their reservation. The manager said he seated people "an hour earlier at our table and couldn't kick them out". I made a reservation 8 hours earlier. They didn't apologize, didn't even offer a seat at the bar while we waited. We were very excited to watch the Raptors game. After waiting for 20 minutes we asked him again why we were standing by the doors when we made a reservation and again he said he couldn't kick people out he gave our table to an hour earlier. At that point we left. Don't expect your reservation to be honoured here if you're planning to watch a game you're looking forward to. I've never seen this happen before. He didn't apologize once. We figured out while watching the servers talking amongst themselves that they booked way more people than they had tables for. The manager actually had the audacity to say "your reservation was at 7:30, if you came at 7:15 you would have had the table." So rude, so unprofessional.
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