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food is terrible, bland, cheap in quality, & quality dropping constantly.
service: geez. bunch of slobs with no customer service training
we complained that 3 orders of chicken skewers were not the same as the skewers always ordered before, with onions & mushrooms, & they had no seasoning, were very dry & borderline burned.
manager keeps smirking, dismissing me as this is how they always make them, he's worked here a whole year! Meanwhile my husbands family has been ordering there for 20 years.
also, he was making comments that I'm not listening, meanwhile he's trying to dismiss everything I'm saying about my group being disappointed with the food, but he kept talking OVER me & talking in circles, I had to explain to him that I heard him every time he kept repeating himself.
also, has to be said, excuse me, fat bitch at the front kept smirking & making smart-alec comments, & when I tried talking to her, she simply avoided looking at me, & kept grumbling under her breath.
WHERE IS THE CUSTOMER SERVICE SKILLS??? PEOPLE LIKE THIS SHOULD BE FIRED ASAP!!!
might I point out, customer service is a necessity.
I wasn't disappointed, I think their food was terrible in general, deserts, everything. maybe some people will like it? but some people like bland garbage, & are happy with it.
but do yourselves a favour, go someplace better, better food out there, much better service out there.
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