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  • Okay experience, food was mostly decent, service was meh. Three of us went. I ordered a caesar salad with my steak, and when it was delivered, the runner asked, "would you like some pepper on your salad?" to which I replied, "Heck yeah!" He never came back. I started eating anyways, and when our waiter finally came by, I asked for pepper... To which he brought me salt and pepper shakers. Hate to be a snob, but I know YardHouse, and I know they have fresh cracked pepper! He was just too lazy to go get it. Anyways. I had a steak that was cooked perfectly to my taste (and as I had requested). The side was some broccolini stuff that was not seasoned at all, and at best steamed for just a quick few seconds. I left that behind on the plate, but the steak was the hero here. One of the others ordered the same steak but with the shrimp add-on. When I looked over, I asked him if he was going to eat that... Because there's no way I would have. The shrimp was almost completely raw on one side still! Once our waiter finally made his 10-minute interval rounds again, my friend told him of the issue and said, "please just take it off the bill, I don't want to wait." Instead, the waiter grabbed a side plate, had him put the shrimp on it to "go show my manager." So then the manager comes by and says "Sorry about that, we're making a fresh one for you right now that is properly cooked." That eventually showed up as we were all more or less finished eating. Super slow and inattentive service, the food (aside from raw shrimp) was decent... Unfortunately, not up to par with all of the other YardHouse locations I've been to in AZ. But that steak... Mmmmm good.
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