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  • I'm appalled by the bad customer service I had last night...I had my family with me and paid for an hour of bowling and during that whole time never did I see any employees come ask us if we needed anything to drink or eat on top of that before getting a lane we had to wait a whole hour...the menus at the bowling lanes are just there for you to look at I guess...so after waiting 45 minutes I finally decided to go get a drink myself at the bar and the blonde girl bar tender that was there and not busy but flirting with the drunks I guess trying to get a nice tip from them, totally ignored me as I waited patiently for 15 minutes in front of the bar counter to see when she will be done flirting with the drunk guys..she totally ignored me nor she acknowledge me...the other bar tender girl in the black hair finally ask me after she was done helping others if I had been helped which I still wasn't , so she was nice enough to take my order....while the blonde girl at around 11:36pm 6/30/17 was still flirting and talking to a drunk guy at the bar doing absolutely nothing...she never acknowledged me which was so unprofessional of her part. Then one of my kids wanted ice cream which I went to get for him and I was so disgusted by the way the African American young girl served it not only is she touching and counting money but she doesn't used gloves to serve it....well she wet the ice cream scoop with I supposed hot water and while she was getting the 3 scoops they served the dirty water from her hands was dripping into the ice cream below I pay for the ice cream but threw it immediately in the garbage knowing how sick my kid could get from her and this place being so careless for the safety food handling of this place. I totally don't recommend this place because you will have a bad experience not unless you go eat and drink somewhere else then just come here to just use the pool tables or the bowling lines ect...just forget about being served the menus are there just for u too see. Never again waste of money, time, and bad family experience. This just reflects back to the management of this place!
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