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  • We found this place by mistake on a saturday afternoon because we were looking for another carpet store, but that billboard (the competition) was pretty misleading (but I'd seen this store before, on my morning/ afternoon commutes, so I was familiar with the name). We had already stopped at Home Depot, Lowe's, RC Willey. The floor is impressive, a plethora of possibilities, from carpet to tile, to wood to laminate to other flooring products. There is a small sitting area and the women's restroom is very nice, too. We got a verbal quote from David (at that point, it was the lowest price point). We liked the Dream Weaver Soft Touch carpet in a nice grey shade (we had the lightest shade of beige, and when you have two dogs and one child, it isn't the best choice for bedroom carpet.) He was professional and very nice, then gave us his card with the verbal quote on it. We told him that we were checking around. We wanted to check another place, bringing the total to five places. ((You better do your research when getting quotes, because the price the clerk gives you may not include this or that, hauling away the old carpet, and moving large pieces of furniture.)) Anyway, also, the verbal quote could also be a tad off from the actual quote since the clerk would still need to visit to get an accurate measurement (includes the closets). As long as it isn't like $500 off, then it's not a big issue. Well, in the end, we chose Cloud One because all points were covered- professionalism, good products, impressive home visit for the final quote (drew a diagram, had a laser measuring tool), the installers could work around the bunk bed in our son's room, they would get the old carpet hauled away, they could do the work in three hours on a saturday morning (we just had to move out all the little stuff in both rooms and the closets). We signed a contract and out down half of the cost down; pay the other half on installation day. And they delivered! The installation team of two did the work in three hours. Very Impressed. We will be recommending this company to everyone. Side note: We also got a quote on tile (exactly what we wanted) for another small home improvement project.
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