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  • Same experience as others - Saturday night, reservation for 8:30pm for 4 - but apparently reservations are worthless here and we waited past 9:30 to even be given a table. It was absolute chaos in the entrance way, hostesses had no idea (and zero charisma or a hint of understanding of customer service) what was happening. The offered explanation (with no apology) was that "some tables had exceeded the 2 hour table limit causing a delay". That is not an OK excuse for over an hour wait for the 25 people+ crowd of us waiting- that should have been made clear when they accepted the table and they should be politely be reminded and not served further when they reach the time, as they do in other restaurants. It wasn't so much who had a table reserved first, more who shouted the loudest got seen to first - not OK. Bigger parties also got seated first regardless of the time they had booked for, I assume to just clear some of the bodies out of the way. When we eventually were seated (admitting defeat that patience would pay off and instead sending in my 6'4 husband to start pressing them what was taking so long apparently did the trick)- the food was delicious. In particular the pineapple, the cheese prime rib and the parmesan chicken were all excellent. Being seated near several large parties, the meat was often taken to them first and ours ignored, but our waiter picked up on this and started directing food over to us which was appreciated. The only meat I didn't enjoy was the bacon-wrapped filet mignon which was just a salty bacon mouthful - if there was steak tucked away in there, it was very well hidden! Salad bar offerings are good but designed to fill you up (carb-heavy options like bread, potatoes and pasta are plentiful - beware and save yourself for the meat!) Few other negatives - we were overcharged for drinks on our bill and some people were having sex in the women's wash rooms (in 1 of only 2 cubicles) causing a long, embarrassing wait. Took 20 minutes to get any drinks to our table once seated. Food is good but it just wasn't worth the hassle to get it. Until they get their act together, avoid.
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