Tattoo faction has the best customer service of any tattoo shop I've ever been to. Making appointments is always a pleasant and easy experience. Cindy is not only an incredibly talented tattoo goddess but also a really cool person to spend hours with while working on a piece. I get stopped at least once a day with a compliment and asked where I got my half sleeve done. She's always on point when creating a work of art I get to carry around with me for the rest of my life. The entire shop is full of talented individuals that really love what they do. It shows in their work and how they treat their customers.