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  • Until this Petsmart opened I frequented many other pet store locations in Charlotte. Not only do I adore this store because it is convenient to uptown/Elizabeth/SouthPark (you know my bubble) but they have amazing customer service. This is the one stop shop for pet owners. I usually am not a fan of the super store but they go the extra mile. Punky has attended doggie day camp, pet training and goes to the vet here. Not only do the majority of employees and the managers always remember us and his name but they always offer me a hand when buying heavy bags of dog food and go the extra mile to offer coupons for my brand of choice. I can not rave about the vet- Banfield here enough. They always seem to go the extra mile with reminders and genuine concern for myself and my pup. Plus there is a Marshalls right beside this Petsmart- what's not to love.
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