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  • I live an 1/8 of a mile from the "Super" Center at 95th and Camelback- and it's anything but! Without exception, every time I go in, there are never enough registers open. All the lines can be 5 or 6 deep. And then... if anything goes amiss - price check as an example, then you are stuck in that line an extra 10 minutes- easily! And the frustration comes from that AND the members of management that walk by with their walkies on their hip and pretend not to see it. Once at the customer service desk there was only 1 associate for 7 people in line. Then she needed a price check because the customer disagreed with the amount. The line was held up the entire time for someone to come and go all the way to the bike department. I would think there was a way to have her move aside while that was being done. I actually called the store while I was in line to speak to a manager. I got disconnected four times after being on hold at least 5 minutes each time. (Not exaggerating- my phone displays the length of a call.) After over 20 minutes of this, on my fifth call, I did reach a manager. I explained the situation and he said he would send another associate. Literally another 10-12 minutes goes by. By now there are 11 people in line. Finally another associate arrived. But I don't think the other register was ready because it took her a long time to finally open. At no time did anyone acknowledge the wait/inconvenience. The only reason I stayed is because it was the holiday season and the item was a gift for someone. Unfortunately, these experiences are more the norm than the exception. If that was the case, I would deal with it. But I will be finding another Walmart.
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