I have to agree with some of the other reviewers about the poor service. At least the kids behind the counter are friendly. The owner or manager was downright rude. My wife and I dined on a Friday night that wasn't too crowded. Ordered ribs and BBQ potato skins with brisket. It took 30 minutes for our food to come out. Usually wouldn't say anything but three orders came out for diners who ordered after we did. The manager at first denied it, but when my wife pointed out who they were, he blamed it on the potato skins taking longer. That's probably information they need to tell you when you order. He was very rude about it, too.
When our food finally did arrive, the ribs were cold and the potato skins had pulled pork instead of brisket like we ordered. We sent them back and they complied, but another 8 minutes.
The ribs are just ok, nothing special. The loaded potato skins were actually fantastic, but not sure worth the wait. They also have pretty good bbq sauce.
Bottom line is we probably won't eat here again. We'll drive the extra 10 minutes to Bryans in Cave Creek where the BBQ is far superior and service is consistent.