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  • Update: In order to save some money I went to costco to purchase glasses with my prescription from camelback eye care. The Tech at Costco had a question about the script and called Camelback at about 4:45pm the day I was there. The person who answered the phone was very rude to the Tech and did not want to help. He told her to figure it out by halving the prescription. Anyone knows they could not make the glasses without the correct script and can't just take half of a number. I called Camelback a few months later to make an appointment with another I issue and was told "we have doctors in because remodeling". Didn't even offer to refer someplace else or say when they were going to be back open. Won't return here completely negated the 1st somewhat positive experience I had in November. REVIEW from November: I had something wrong with one of my eyes and couldn't get in to see the optometrist I have been going to for the past several years. I took a chance and called Camelback Eyecare as they are the provider list for my insurance. Not only was I able to get a same day appointment, I was able to get a same hour appointment! I need to call my now-former optometrist and thank him for not being able to see me and let him know I will not be returning. My NEW eye doctor, Dr. Heffelfinger, was very thorough and explained everything along the way. The staff was friendly and took the time to review my insurance and offer guidance. Parking is a bit tight and it's easy to drive by if you don't know the area. Their selection of frames is pretty standard and prices are slightly higher than the big chains which I expected. The better experience is worth it however. I will definitely return and recommend them to others.
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