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| - My friends and I went here on their opening day. Like other reviewers have mentioned, this place is pricey - especially for a college town. I had the Tonkatsu Black, which they advertise as a chef special w/ limited quantities per day, and their chicken karaage and I was thoroughly underwhelmed. We were all served our ramen at different time, and a friend of mine cancelled his order because his ramen came after the rest of us had finished our ramen.
Their Tonkatsu Black was very salty and the garlic flavor was very strong. The initial taste was decent, but then the garlic hits and overpowers everything else in the ramen. I'm a fan of garlic, but there was way too much in the broth. The chashu that was included was very fatty, and it made me feel kind of gross by the time I finished it. I noticed that the broth was very grainy, and I ended up leaving most of the broth because I just could not take the garlic and texture.
The chicken karaage that we ordered didn't come until after my friend and I had both finished our ramens. This includes the time we waited for the kitchen to get ready and even start preparing the ramen. One of the waitresses came over and asked us what we were waiting for, and when we said we had ordered the chicken karaage, she immediately apologized and asked us if we'd like to eat here or take it to go. We replied that we'd like to eat it there, but when the chicken came out, my friend and I were very surprised to receive it in a to go box. The sauce wasn't even separated from the chicken - it was poured to the side, and there were only 6 or 7 pieces of chicken in the to go box, which was very small compared to the portions we saw other tables getting. Because the sauce was poured on the side, some of the chicken pieces were drenched in the sauce - my friend and I could hardly finish the chicken.
Their service needs a lot of work. While I was eating my Tonkatsu Black, one of the waiters came by and asked how it was. I replied saying that the garlic flavor was a bit too strong for me, and he quipped back that that was how the Tonkatsu Black is. Another waiter passed by later and asked me how it was, and I didn't want to be reprimanded again for my opinion, so I just said it tasted fine. I felt this was ridiculous, and not the way a customer should be treated, especially during a soft opening of a restaurant.
As we were almost done with our ramen, our original waiter came by and said that as an apology for the long wait, they were bringing out complementary lemonade for us shortly. We waited an additional 30 min ( we were also waiting for our chicken to come out ), and it never came. We could also tell that the staff wanted us to leave as soon as possible.
Overall - the food was below par, the chicken was barely edible, and the service and the wait was terrible. The only thing fast about this place is how fast they get your check to you.
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