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| - WORST CUSTOMER SERVICE EVER! When I called Sunshine Movers about my move and spoke with Danny he was beyond friendly and went through everything with me, from distance of the moves to all the large items to how my boxes were labels. The price was a bit high at $130 hour but with a quote of 5 hours tops and how friendly Danny was I went with them. We met them at the storage at 8a to give the the keys and access. The move was 6 miles, from my storage to my home, the movers arrived to my house a 2pm with the first truck! We had to call and check on before they got there since it was taking so long! They unloaded a the truck and went back for more, as we were approaching 12 hrs. I called Danny to let him about the amount of time and the fact that there was not only broken, damaged items but they had scuffed up the base boards and the walls of my newly painted house. I also wanted to discuss the fact I was quoted 5 hrs and it was almost 12 hrs at that point. Danny answered the phone and I couldn't even finish telling him concerns as soon as I said the word issues he started yelling at me, not raising his voice, not just changing his tone but full on yelling. He called me a liar for saying he quotes me 5 HR move and stated that because I am unorganized it took longer and that his workers took so long because they had to pack smaller boxes into bigger ones, which I had no idea they were doing as all my item were already packed in store (the larger boxes they used were $12 each, I was not told this or about the boxes) Danny then accused me of having this planned because I can't afford the payment and informed me he would be taking me to court and suing me since I refused to pay (which I did not, as they were in the middle of the move still) He called me demanding and said I needed to hang up and calm down and call in a couple days. I then asked about me paying for my movers lunch break, Danny stated they did take one. They movers told us that they had, I informed Danny of that and he again called me a liar and told me if I was having an issue I needed to talk to my crew about it since I was paying and he wasn't there. He refused pictures of the damages and said he needed to see them in person. I asked him to come out right then and he laughed at me and said he was done for the day and he couldn't come out Monday before 10am as he has a life and a kid. I have never been treated or spoken to that way by anyone much less a business owner. I will update on Monday after Danny has seen the damages.
Just a quick update: Daniel is not coming to look at the damage in person. He is instead blaming the customer (as he has done in EVERY negative review on here) and threatening to take customers to court. Please beware of this company and the owner. Customer service is something they do not care about.
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