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| - You know, I didn't want to write a review for Pawsitive Match because I think it's important to rescue animals and give them another chance. But, there are a lot of agencies out there and after my experience, I would recommend steering clear of this one.
A few weeks ago, my husband and I adopted a beautiful dog through this agency. The 4 year old dog was described as "great with kids" and "gentle with humans". We met him briefly and he seemed shy but we assumed that this was his sweet, quiet nature the agency told us about. We brought him home on a Saturday. Over the course of the next four days, he had bitten my father (breaking skin), my sister-in-law, and snapped at my husband and I numerous times. He had a flat personality and was clearly traumatized, displaying fear aggression. (As it happens, he was with his owner in Cancun when the owner "met a bad end").
My husband emailed the agency on Monday morning to tell them what had been going on and ask them to find a new home without children since he was displaying aggression and we were concerned for our son's safety. 24 hours later with no word, we re-emailed after being snapped at again, stating that we were surprised at the lack of response given the serious nature of the problem. We received response: "sorry, I dropped the ball on this one, I'm on the case". By the evening, we still had not heard from the agency. Then the dog bit my three year old in the face, unprovoked. Latched on. I am thankful that I was standing right there and stopped it. I emailed the agency telling them to call my husband immediately as the dog just attacked a child. Nothing. I called our contact (no answer, no call back), the "emergency line" (answering machine stating they were away until June 6th), and finally got a hold of a volunteer on the payment line (go figure). I said if they did not figure out a way to get the dog out of my house immediately, I would drop him at the City pound.
In the meantime, my husband called the volunteer foster mom we had picked the dog up from and she said she'd be up within the hour (she was, she is amazing). The agency then EMAILED us back and said that it was difficult to organize a foster and they were trying to get a hold of the coordinator. If we could figure it out, why couldn't they? Over the course of the next few days, we got the run-around about our refund and finally received it when we basically threatened a more "public forum" regarding their conduct.
Now, the reason I chose to write the review is because after being told that there was work to do with this dog, I see he is being shown publicly for adoption and his ad STILL states that he is "great with kids" and "gentle with humans". After watching my three year old get bit in the face by this dog, I am amazed at the lack of common sense, preventative measures, and problem solving that Pawsitive Match displays.
The sentiment of their agency is nice and all, but I would recommend the SPCA or agencies with a physical shelter over Pawsitive Match any day.
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