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  • I stopped in one afternoon with a friend to satisfy our sweet craving. I had read the reviews that the cupcakes were supposed to be fabulous. The owner (whose photograph was on the walls) was busy chatting on her cell phone and totally ignored us as we looked at the cupcakes. I wanted to ask a question about the days cupcake menu since it was only about noon and there wasnt very many cupcakes to choose from in the case. She finally took a break from gossiping about some woman and we ordered a vanilla cupcake. It tasted pretty good, but I didnt fall off my seat. In fact, the cake itself was filled with many good sized airholes and was fairly dry. I mentioned to my friend that the frosting was "pretty" and the woman took that moment away from her cell phone to tell me that they are "known" for their airbrushed frosting...then went back to babbling on her phone. I was appalled at the customer service being so unprofessional especially since it was one of the owners. She wasnt rude, but she wasnt friendly or customer service oriented at all. She acted more like a college kid talking about last nights party than a business woman in Scottsdale. All in all, I was very underwhelmed.
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