Absolutely disappointing! Where to begin? Met friends here (halfway point/eastside/westside) because we had heard fabulous reviews about this restaurant (food) and waited over a hour and half (in a pathetic "bar"/corner of kitchen) past our reservation time. It took about a hour to get served a drink there. While we frequent private/non chain restaurants and truly appreciate good service and food the service/management/owners is where they truly fell flat. Not only did it take forever to get food (we like slow service but this was at a hault) everything took insanely long - food never did come out together and frankly neither the server or owner seemed to care. That's a shame. We have never experienced worse service in a private establishment. The food itself was fine (nothing we really can rave about that was above and beyond). The experience could have been completely changed by a staff that cared and valued new clients.