A lot of strong opinions on this place as to be expected. That's what happens when you're on the of the biggest places in the Epicenter.
I've been here multiple times- sometimes with friends, sometimes alone, sometimes just to watch a game, sometimes to dance, sometimes just to get drunk. For those who've had bad experiences I don't doubt their story but don't think it's the norm. Again big place, lots of staff, a club, bar and restaurant so there's bound to be a couple staff members who aren't up to par. For the most parts I've found most of the staff at least average with only a couple exceptional. Food- it will never be a place where someone asks where you do want to go for dinner people will yell "Whiskey River!". It's okay. Never been overly impressed or overly disappointed. But again in a place like this I'm sure there will be a few people who have those feelings. But I would imagine the majority of people who go here have an "a-ok" time (as that's what Yelp calls a 3 star rating). But if you go there depending on the night, how much you drink, who you go with it, etc. it may be entirely possible you have a 5 star evening or a 1 star evening. But you never know until you try.