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| - When deciding where to get your medical marijuana recommendation, professionalism and timely service are probably at the top of every patients wish list. As a patient, visiting the doctor, you have the right to be seen in a timely manner and to be treated respectfully by staff, as well as privacy regarding your medical records. As a medical marijuana patient, are you not entitled to those same rights when visiting a doctor to receive your recommendation? In my opinion, you do.
I have been to a few medical marijuana prescribing doctors, and every one has its flaws, however this one took the cake. This is the events that took place upon visiting Dr. Green Relief.
A friend needed to obtain her medical marijuana card and asked me to join her. I figured this would be an excellent opportunity to see the process at other recommending establishments while spending time with my friend.
Upon walking into a crowded waiting room at 11:30am, a woman greeted us by asking "What are you here for?" After audibly explaining to her the purpose of my friends visit, my friend was made to sign in and given a packet to fill out.
We found a chair in the overflowing waiting room, at first sitting apart, but eventually ended up with two seats together so we could talk and attempt to pass the wait. While my friend filled out her paperwork, I busied myself reading the news on my phone occasionally sharing an article that caught my attention with my friend. We'd laugh and I'd go back to my phone reading the news.
After waiting 2 hours we started to get to know each person in the waiting room, sharing stories and contacts with the people near us. It was apparent each person was growing frustrated at the long wait. At close to two o'clock, one woman stated her appointment was at 11:20am. She stated her husband and infant daughter were waiting in the car since her appointment time. I was flabbergasted by this revelation!
I whispered to my friend, "It's amazing that you can book an appointment for the AM, and still be here late into the PM." Instantly the office manager, Teresa Jaffer, retorted in a loud streaking tone "We can cancel your appointment" and demanded the receptionist cancel my friends appointment although she already paid 3 hours prior, upon her arrival. The receptionist explained that my friend had already paid and completed all her paperwork. She was just waiting to see the doctor. She reminded Teresa that refunds are not authorized. Which explained why we were still waiting, although reasonably frustrated about the excruciatingly long wait.
Teresa went on to explain that the doctor was an actual doctor, not just a marijuana doctor, further informing the entire waiting room the purpose of my friends doctor visit, in violation of HIPAA laws. She went on to state other patients with more serious issues had to be bumped up in front of my friends scheduled appointment. Acting like the entire waiting room can't hear why each person is waiting to see the doctor and 95% were there for medical marijuana cards.
The truth is, Dr. Weingrow is a weigh loss doctor, according to Yelp. So other patients who were a higher triage were there because they wanted to lose weight, mostly requesting B12 injections. Not really a reason to bump a person from their scheduled time of appointment by 4 hours. Further insult to injury; at 12:20pm the Dr Weingrow commented on Facebook "I am a medical doctor and I'd love to do some "medical experiments" on these bastards like removing their genitals or other body parts without anesthesia."
Teresa then called my friend back to explain to her that she wanted my friend to relay the message that I needed to go outside. Although no one from the business had personally asked me to leave, as Nevada law requires, I obliged and waited outside, with a high of 101 degrees, for my friend for another 30-45 minutes.
My friend was finally taken to see the doctor, however the office staff refused to provide my friend her paperwork for nearly another hour, as I waited outside. We soon found out why the staff was withholding her paperwork; the police were on the way. Around 2:30pm three LVMPD squad cars pulled up in front of 7200 Smoke Ranch Rd Suite 120. At that time, I learned the complaint was completely vexatious and fictitious claiming I had recorded Teresa's blow up and thus violated HIPAA laws. Although I wish I had captured the aggressive nature of the staff, I obtained no such recording, and was not the one violating HIPAA. After realizing there was no proof of recording inside the medical office, the complaint then changed to trespassing, although no staff had personally asked me to leave.
Staff held my friends papers forcing us to stay until police arrived. Due to increased stress, trauma and extended heat exposure I experienced 2 myoclonic seizures resulting in the police needed to place me in the shade and on the curb. No medical treatment was rendered, although I was at a Doctors office.
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