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  • I was disappointed with the service and the food was just ok. I kept seeing all of the Bob Evans commercials about the family meals to go and I was curious, so I went online to order a meal. I ordered the country fried steak, salad and sweet tea. They said it would take 20 minutes; I was 5 minutes late and I called as the sign instructed when I pulled outside, this is when it started going bad. The young man who answered seemed like he could've used a little more training and phone etiquette. When I told him my name he said "WHO?!" And I asked him if that's what he just said, bc I was surprised by the way he said it. He said "yeah I didn't hear you" I gave him my name again and he said "oh yeah, that's going to be 5 more minutes" 12 minutes later a young man came out with my bag, I briefly checked the contents and asked if I wanted gravy for my steak. I told him yes and he went back to get it. When I got home, my food was not hot and I only live 7 minutes away. The tea was not sweet tea but instead unsweetened. I was very disappointed. I guess I'll have to limit my take out orders.
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